Here it's common for people to call others "mate"... sometimes to non-stereotypical females, but mostly to males.
Often times service providers and tradesmen will address clients as "boss."
"Ma'am" and "Sir" are seldom used here, especially the latter, as the official title "Sir" is still in use for knighted men, and certain public officials. "Miss/Mrs/Ms + surname" are the standard form, as is "Mr + surname."
"Lass" and "Lassie" are sometimes used by older people addressing young females, and "Lad/Laddie" to young males. Men will sometimes refer to their group of male friends as "the lads", or address them: "lads".
"My Dear/ M'Dear" is sometimes used for elderly women, and "Darling/Sweetie" for elderly men, by younger women. Younger men generally won't use endearing pronouns for older men, because it's seen as a little gay.